Teravictus is an AI-powered bot that connects Zendesk to Slack, providing intelligent ticket alerts and predicting customer churn 24 hours before it happens with 92% accuracy.

Unlike basic integrations that only send notifications, Teravictus uses proprietary AI algorithms for multi-dimensional pattern analysis to detect critical incidents and predict churn. Our system combines behavioral signals, conversation quality metrics, and historical context to provide actionable insights with 92% accuracy.

Our proprietary algorithms use multi-dimensional pattern recognition to analyze support conversations, combining behavioral signals, conversation quality, and historical patterns. Each ticket gets a 0-100 risk score with 92% accuracy in predicting escalations 24 hours early.

No, you just need agent-level access. Teravictus only requires read access to Zendesk tickets and doesn't make any changes to your Zendesk configuration.

Teravictus works with all Zendesk plans including Suite Team, Growth, Professional, and Enterprise. We support both Zendesk Support and Zendesk Suite for Slack integration.

Getting started is simple! Just connect your Slack workspace, then connect your Zendesk account. The whole guided setup takes about 10 minutes and you can start receiving AI-powered notifications immediately in Slack.

Yes! Teravictus is built for teams. Everyone in your Slack workspace can receive and respond to Zendesk notifications. You can route different ticket types to different Slack channels. We offer unlimited users on all plans.

All data is encrypted in transit and at rest using industry-standard protocols. We only store minimal Zendesk ticket metadata required for alerts and sync, never full customer data. Your Zendesk and Slack credentials are securely encrypted.